About Daymaker

We measure, analyse and improves

We are a professional partner when it comes to measurements of customer experiences in stores, over the phone and online. Our mission is to ”increase the customer satisfaction in the markets we work”. If we can assist our clients in offering a better customer satisfaction (in store, over the phone and online), we think every day life can be improved for many. ”To be greeted with a smile at the till when you buy some milk, feels good.”

We are Daymaker

Daymaker is a professional partner when it comes to measurements of customer experiences in stores, over the phone and online. We are under the ownership of effective partners and have co-workers with a long experience of customer interaction areas, leadership, sales and market work as well as human resources. We offer the client an overview of what actually takes place during their service moment, ie the moment of truth!

Our vision

We shall be the best advisor in regards to customer interaction to help our clients gain improved business results. Each activity shall be examined and each advice should be based on the results. To us it’s of great importance that the results are used within the businesses. That is why we pay crucial attention to link together all levels of organisation; from management, regional management, unit managers to each member of staff.
Most and foremost, we work with our methods of measurement and services Mystery Shopping, Mystery Calling, Mystery Web, Store Check and interviews.

Our clients

Our clients are permium in their areas. The common factor is that they actively work for an improved service quality and increase in sales through a better customer experience. We carry out national and international projects with the finest business in industries such as the car industry, confectionary, tele-communications, and service.
 

Our markets

We are located in Scandinavia, the Baltics and Central Europe, but we carry out assignments throughout whole Europe.